The state of digital customer experience | MarTech
The retail industry is experiencing significant digital transformation, highlighting the importance of technology, data, and maintaining a human touch in digital experiences. [ more ]
How entrepreneurs can leverage AI to maximise the value of their customer interactions
AI can enhance customer interactions and drive sales by learning from conversations, providing personalized experiences, and streamlining support tasks. [ more ]
Successful marketers leverage customer data platforms (CDPs) to enhance personalized interactions and improve customer experience in an omnichannel digital business environment. [ more ]
GHTK's rebrand focuses on modern design and joyful imagery to propel the brand into the future with a creative spirit.
The rebrand of GHTK preserves its trustworthy nature while incorporating elements inspired by Vietnam's bustling traffic for a fun, contemporary feel. [ more ]
bravo's new identity for gelato brand crafts surreal AI-generated landscapes
The new visual identity of Sweet Cheeks gelato brand captures joy and imagination through a rebrand by design agency Bravo.
Sweet Cheeks' gelato flavors are creatively crafted to spark adventure and conversation, reflected in playful logos and AI-generated landscapes. [ more ]
Sailing Through Changes: Three Trends Shaping Partner Marketing in 2024
Smart tech and AI are transforming partner marketing by strategically teaming up with partners, using AI algorithms and automation for better results.
Creating experiences with partners is becoming crucial in partner marketing to focus on end customers' desires for personalized content and exclusive opportunities.
Influencer partnerships are shifting from being a trend to a mainstream strategy in partner marketing, involving both big and authentic smaller influencers for better audience reach. [ more ]
How To Use Faceted Navigation To Improve Ecommerce UX (2024) - Shopify
Faceted navigation enhances the customer experience by allowing users to filter search results based on multiple criteria within a parent category. [ more ]
UX design is not just about making users happy but is primarily focused on generating revenue for the company by providing a positive user experience. [ more ]
How To Create a Successful CRM Strategy (2024) - Shopify
Strong customer relationships require more than platitudes about customer satisfaction. CRM strategies leverage data to enhance customer experiences and drive business growth. [ more ]
A Natural Wine and Plant Shop Is Coming to Cleveland Park
Vinery, a wine and plant shop, aims to make natural wines approachable and offers personalized tags with detailed information to enhance the customer experience. [ more ]
Frog Club Won't Make You Grovel for a Table Over Email Anymore
Restaurateur Liz Johnson transitioned Frog Club from email-only reservations to the Resy platform, improving accessibility for customers and organization for the establishment. [ more ]
Koreatown's New Food Court Is Drawing Lines Down the Block
Speedy Korea Grill offers various Korean dishes like dosirak, egg sandwiches, and instant ramen in a trendy food court setting.
Customers may encounter some confusion with the ordering system and kiosks at the food court, but can enjoy a variety of traditional and unique Korean dishes. [ more ]